's scheduling procedure is structured to permit the proper amount of time
to complete each service. Your punctuality is greatly appreciated so B&B
staff may attend to each of our guests with ample time and attention. Please
arrive at least 25 minutes prior to your scheduled appointment. This will allow
for check in, consultation and for you to enjoy a variety of teas or other
refreshments before your appointment.
requires a credit card to secure all appointments. Guests who give less
than 24-hour notice or fail to show for their scheduled appointment will
automatically incur a charge of 100% of the treatment fee.
accepts cash, checks, Visa, and Mastercard.
At your discretion, B&B
personnel graciously accept gratuities.
offers customized gift certificates for any service or dollar amount. If
the cost of the service has increased when the gift certificate is redeemed,
the difference will be collected. Gift certificates cannot be combined with
any specials, coupons, discounts or promotional offers. Gift certificates do not
include a gratuity unless otherwise indicated.
Series of Treatments
Any series of treatments requires full pre-payment. No gratuity is included.
No refunds will be issued for packages. A spa credit will be offered in lieu
of a refund. No gratuities are included in spa packages.
regrets that we cannot be responsible for loss or damage of personal
All product returns must be made within 30 days of the purchase date. A
retail credit will be issued that may not be used for services. B&B
is unable to
issue a credit for returned products that are less than two thirds full.
is a smoke-free facility.
Parking is available in the main Northampton indoor parking garage as well as
municipal lots across from the garage and other locations at a nominal fee.
Parking in Northampton can sometimes be a challenge, therefore, please allow
sufficient time for finding a space.
Services and Prices
is committed to bringing new technologies and treatments to its guests.
Therefore, all prices and services are subject to change without notice.
To ensure a tranquil and serene spa environment where our guests can truly
is unable to accommodate children who cannot adapt to the spa
ambience. Thank you for your cooperation.
In order to preserve the ambience and comfort of all our guests, B&B
that non-essential cell phones and pagers be turned off or left on vibrate mode
's entire team looks forward to assisting you in achieving a total sense
of health, beauty and well-being.
The spa can be reserved for private functions. Please contact the Spa
Director for more information.